Last Updated: [11-26-2025]
At Ransack Viking, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described below.
1. Information We Collect
We collect information to provide you with a smooth and secure shopping experience.
A. Information You Provide Directly
When you place an order, create an account, or contact us, you may provide:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information (handled securely by payment processors)
- Custom engraving details
- Order notes or messages
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking data
- Referring website or search query
C. Payment Information
We do not store your full credit card details.
All payments are securely processed through trusted third-party providers like:
- Shopify Payments
- PayPal
- Stripe
These providers use industry-standard encryption.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Ship your products
- Provide order updates and tracking information
- Respond to your messages and support requests
- Customize engraving and custom orders
- Improve website performance and customer experience
- Prevent fraud, protect our business, and comply with laws
- Send promotional emails (only with your consent)
3. Cookies & Tracking Technologies
We use cookies to:
- Improve site functionality
- Remember items in your cart
- Analyze traffic and performance
- Personalize your shopping experience
You can manage or disable cookies through your browser settings.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
A. Service Providers
- Shipping carriers (USPS, UPS, FedEx)
- Payment processors
- Website hosting platforms
- Email service providers
These companies receive only the information needed to perform their services.
B. Legal Requirements
We may disclose information if required by law, government request, fraud investigation, or to protect our rights.
5. Data Security
We implement strong security measures to protect your data, including:
- SSL encryption
- Secure checkout
- Trusted payment processors
- Restricted data access
While no online system is 100% secure, we take every reasonable step to safeguard your information.
6. Retention of Information
We retain your information only as long as necessary to:
- Fulfill your order
- Meet legal requirements
- Improve our services
You may request deletion of your personal data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Opt-out of marketing emails
- Disable cookies
- Withdraw consent
To make a request, contact us at:
📩 sa***@***********ng.com
8. Emails & Marketing
We only send marketing emails if you opt-in.
You can unsubscribe anytime using the link in the email.
Order-related emails (confirmation, tracking, support) cannot be unsubscribed because they are required for service.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Ransack Viking does not knowingly collect data from individuals under the age of 13. If you believe a child has provided information, contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions or requests regarding your privacy, please contact us:
📩 Email: sa***@***********ng.com
📍 Location: Illinois, USA
🌐 Website: ransackviking.com
